Assistant Manager - Sales (Mumbai)

Job description

I. JOB DETAILS Job Title   Assistant Manager – Sales & Marketing  - Max Lab   Reporting Supervisor   Senior manager -  Sales & Marketing    II. JOB PURPOSE   Primary responsibility will be to promote and sell our company's diagnostic products and services to healthcare facilities, laboratories, and medical professionals. Position will play a critical role in driving revenue growth, expanding market share, and building strong customer relationships within your assigned territory.     IV. KEY PERFORMANCE INDICATORS Core Responsibilities –   1. Sales Generation: Proactively identify and pursue sales opportunities within your designated territory to achieve or exceed sales targets for diagnostic products and services. 2. Customer Relationship Management: Build and maintain strong relationships with key decision-makers, including laboratory managers, physicians, and healthcare administrators, to understand their needs and provide tailored solutions. 3. Product Promotion: Effectively communicate the features, benefits, and clinical value of our diagnostic products and services to healthcare professionals through product demonstrations, presentations, and educational seminars. 4. Market Analysis: Conduct market research and analysis to identify customer needs, market trends, and competitive dynamics, providing insights to inform sales strategies and tactics. 5. Pipeline Management: Manage sales pipelines and customer accounts using CRM software, tracking sales activities, leads, and opportunities to ensure timely follow-up and closure. 6. Training and Education:Provide training and support to healthcare professionals on the proper use of our diagnostic products, interpreting test results, and integrating them into clinical practice.   1. Collaboration: Work closely with cross-functional teams, including marketing, customer support, and technical services, to address customer needs, resolve issues, and drive customer satisfaction. 2. Compliance: Ensure compliance with company policies, industry regulations, and quality standards in all sales activities and interactions.   IV. KEY PERFORMANCE INDICATORS Measurable Deliverables   • Successful set-up of sales function – team, processes, within time and cost • Revenue achievement and cost of sales management • Quality of Systems Implementation – top quartile customer service scores       Optimum resource utilization   V. JOB REQUIREMENTS Minimum Qualifications   B.sc/ MBA / Post graduate qualification in Sales & Marketing   Experience   3-5 Years (with preferable industry)   Technical Skills     • Thorough understanding of sales processes, incentive management and tools • Knowledge of compliance issues related to sales of services • Ability to liaise with various stakeholders and BU for effective delivery of services • Strong commercial inclination to manage tie-ups, vendors     Behavioural Skills   • Interpersonal Skills • Time Management • Resourcefulness • Conflict Management   Language Skills   English & Hindi   VI. KEY INTERACTIONS Key Internal Contacts Key External Contacts   • Head Sales & sales team • Business employees & Business Head • Area Operations Managers & Team • Directors/HOD’s/ Doctors Non-Medical staff    • Physicians • Nursing Homes • Hospitals Vendors