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Job description

**Role & responsibilities** - Own content and communication development for social media calendars, paid performance campaigns, website content, landing pages, SEO blogs, emailers, digital ads, and marketing collateral.. - Work closely with creative, media, SEO, ORM, and digital agencies to ensure timely execution of communication deliverables. - Manage internal and external stakeholder communication related to marketing campaigns and brand initiatives. - Monitor and manage Online Reputation Management (ORM) activities across social media and digital platforms on a daily basis. - Coordinate with concerned departments to resolve customer queries, complaints, and feedback raised through social media and online platforms. - Conduct competitor communication audits, market scans, and industry benchmarking to identify trends, opportunities, and best practices. - Draft and review brand communication, campaign messaging, ad copies, website communication, brochures, and promotional content. - Collaborate with agencies for content ideation, creative development, script reviews, and campaign communication planning. - Ensure consistency of brand messaging across digital, offline, and internal communication channels. Interested candidates may share their updated resume on adarsh.pandey@utkarsh.bank.in