Product Lead – TASC

Job description

The Product Lead - TASC (Trusts, Associations, Societies & Clubs) will drive the strategy, development, and growth of the TASC product portfolio by delivering customer-centric solutions, enhancing digital experiences, and contributing to revenue and profitability and support overall segment growth while owning key product initiatives and outcomes. Overall Job Description Product Strategy & Growth • Contribute to the development and execution of the TASC product strategy aligned with business goals • Identify market opportunities, customer needs, and competitive positioning • Drive growth in CASA balances, fee income, and customer acquisition within the segment • Develop and refine value propositions for trusts, NGOs, associations, and institutional clients Product Development & Lifecycle Management • Design and launch TASC products and features (e.g., CMS, collection solutions, digital tools) • Manage the end-to-end product lifecycle—from ideation to launch and continuous improvement • Enhance existing products based on customer feedback, usage insights, and market trends Business Performance & Revenue Management • Track and drive key performance metrics such as CASA growth, float balances, fee income, and product usage • Support P&L management by identifying opportunities to improve revenue and optimize costs • Drive product penetration, cross-sell, and customer activation initiatives Sales Enablement & Stakeholder Management • Partner closely with Sales teams and Relationship Managers to drive product adoption • Develop sales enablement tools including pitch decks, product notes, and training materials • Collaborate effectively with cross-functional teams (Operations, Risk, Compliance, Technology, Marketing) Customer Experience & Digital Initiatives • Drive improvements in customer journeys across onboarding, servicing, and transactions • Support digital transformation initiatives to enhance usability and adoption • Leverage analytics to derive insights and improve customer engagement Risk, Compliance & Governance • Ensure products comply with regulatory requirements and internal policies • Work with compliance and risk teams to mitigate operational and regulatory risks • Monitor portfolio health and adherence to governance standards Market Intelligence & Innovation • Stay updated on industry trends, competitor offerings, and regulatory developments • Support innovation by identifying new solutions tailored to institutional clients • Explore opportunities to collaborate with fintech or ecosystem partners Education and Work Experience Requirements: EDUCATION MBA or equivalent qualification preferred WORK EXPERIENCE 8–15 years of experience in banking, preferably in liabilities, current accounts, or institutional segments Experience in product management or business roles with measurable impact MBA or equivalent qualification preferred Desired Behavioral / Functional Trait • Strong expertise in institutional banking, liabilities, and current account products • Strategic mindset with strong execution capabilities • Proven P&L management and analytical skills • Excellent stakeholder management and influencing abilities • Customer-centric approach with focus on experience and digital adoption • Strong understanding of regulatory frameworks for institutional segments