Revenue Lead

Job description

JOB DESCRIPTION RELATIONSHIP MANAGER   About OYO OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and SEA. OYO operates a unique business model that helps its patrons transform fragmented, unbranded and underutilized hospitality assets into branded, digitally-enabled storefronts with higher revenue generation potential and provides its customers with access to a broad range of high-quality storefronts at compelling price points. Website Link Location https://www.oyorooms.com/  Multiple Role Type Field Role (involves daily travel), Mon-Sat What will you be doing • • • Manage assigned portfolio of owners in the hub and prevent churn by solving partner issues proactively Generate revenue by ensuring availability of sellable rooms and driving occupancy through booking conversions Ensure cluster performance of customer & guest experience metrics, especially focusing on bottom properties in the cluster • • • Ensure collection of accounts receivable/outstanding amount from portfolio clients Resolve issues arising between property owners, customers & internal stakeholders Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business  Key Performance Indicators • • • • Ensuring occupancy (URNs) month on month Pay at Hotel (PAH) realization Ensuring daily availability of Sellable rooms (DSRN) Cx / Gx metrics Required Skills • • • • Networking ability  Soft Skills (ERP/APP usage, Excel, Email writing)   Good negotiation skills  Analytical ability  Who are we looking for 2 to 7 years of experience Relevant experience in operations handling, key accounts handling  Experience in the hospitality and/or travel industry would be an added advantage    • • •