Tele Sales Executive

Job description

About the Role: We are looking for an enthusiastic and result-oriented Telesales Executive to handle customer queries and drive sales through voice and call processes. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to multitask effectively. Looking for immediate joiners. Location: Sector 49, Gurugram Shift and working hours: 9-hour shift with roaster off Roles and responsibilities: • Handle customer queries via voice calls and ensure resolution with a professional approach and ensure lead conversion • Address and resolve customer issues or concerns in an efficient and friendly manner. • Build and maintain positive relationships with customers by delivering exceptional service. • Drive sales by promoting GoMechanic's services and products to customers. • Meet and exceed daily, weekly, and monthly sales targets and performance metrics. • Collaborate with team members to achieve individual and team goals. Skills: • Bachelors degree in relevant field is a must • Excellent verbal communication skills in both Hindi and English • Prior experience in telesales, customer support, or BPO processes is a plus • Ability to work under pressure and achieve sales targets.