AGM - Payroll

Job description

**Job Description: AGM Payroll (High-Volume Operations)** **Location:** Mumbai **Designation:** Assistant General Manager (AGM) – Payroll **Role Focus:** Service Delivery for 10,000+ Employee Payroll **Role Overview** We are seeking a high-caliber **AGM – Payroll** with extensive experience in **payroll outsourcing or shared services environments**. You will be responsible for the end-to-end payroll lifecycle for 10,000+ employees, ensuring 100% statutory compliance and delivery excellence. You must possess the "service provider" mindset common in BPO environments, where SLA adherence, Maker-Checker precision, and high-volume data handling are non-negotiable. **Key Responsibilities** - **High-Volume Management:** Own the payroll process for 10,000+ employees, including gross-to-net calculations, tax adjustments, and variable pay. - **Service Delivery:** Maintain rigorous SLA standards for query resolution and payroll accuracy, mimicking an outsourced service model. - **Statutory Mastery:** Ensure full compliance with Indian labor laws (PF, ESI, TDS, LWF, PT, Shops & Establishment Act) and manage all monthly/yearly filings. - **Team Leadership:** Lead and mentor a large team of Payroll Specialists. Implement "Maker-Checker" protocols to guarantee zero-error output. - **Stakeholder & Audit Management:** Act as the primary point of contact for internal audits and leadership reporting (MIS). - **Tech-Driven Efficiency:** Oversee the integration of HRIS with payroll engines, automating manual input processes to handle growth effectively. **Required Qualifications** - **Experience:** 12–18 years of experience, with at least 5+ years in a **Payroll Outsourcing/BPO company** handling large-scale accounts. - **Domain Expertise:** Deep knowledge of Indian statutory compliance and tax structures. - **System Proficiency:** Expert in Excel (Advanced) and experience with HRIS/Payroll platforms ( SAP, Oracle, or proprietary payroll tools). - **Education:** MBA (HR/Finance)