Trainer

Job description

Key Responsibilities: • Conduct onboarding, refresher, classroom, virtual, and on-the-job training for Associates, Shift Incharges, and Delivery Hub Managers. • Deliver SOP, process, and operational trainings with assessments and certifications. • Conduct daily training audits and minimum 2 hub visits for coaching and compliance. • Track LMS completion, maintain training records, and prepare MIS reports. • Analyze training effectiveness and collaborate with Operations teams to improve performance. Requirements: • Graduate (Mandatory) • 1-3 years of experience in Training, Warehouse, Retail, Logistics, or Operations • Knowledge of Inbound, Outbound, and Inventory processes • Good communication and presentation skills • Basic to Intermediate Excel (Pivot Tables, VLOOKUP, Filters) • Willing to travel across Mumbai hubs