Trainer

Job description

**Key Responsibilities:** - Conduct onboarding, refresher, classroom, virtual, and on-the-job training for Associates, Shift Incharges, and Delivery Hub Managers. - Deliver SOP, process, and operational trainings with assessments and certifications. - Conduct daily training audits and minimum 2 hub visits for coaching and compliance. - Track LMS completion, maintain training records, and prepare MIS reports. - Analyze training effectiveness and collaborate with Operations teams to improve performance. **Requirements:** - Graduate (Mandatory) - 1-3 years of experience in Training, Warehouse, Retail, Logistics, or Operations - Knowledge of Inbound, Outbound, and Inventory processes - Good communication and presentation skills - Basic to Intermediate Excel (Pivot Tables, VLOOKUP, Filters) - Willing to travel across Mumbai hubs