Virtual Relationship Manager

Job description

Key Roles & Responsibilities • To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount. • Responsible for sales targets through Advisor and Inbound and outbound sales. Key Roles & Responsibilities • To Manage the Advisors PAN India virtually from central office. • To provide Consistent & Superior Digital Experience to our advisors. • Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards. • Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings. • Address all questions or issues advisors may have • Communicate with customers to understand their requirements and need if any • Offer Solutions based on advisors need & Capabilities • Always strive towards meeting sales targets • Proper hand holding of assigned advisors for Product , Process , System , Applications training & Learnings. • Adherence to set processes of updating customer interactions in CRM next. • Providing world class Advisor and customer experience. • Needs to have a clear understanding of the internal and regulatory policies. Key Requirements Education & Certificates • Any Graduate Key Requirements - Experience & Skills • Good Communication Skills. • 1-2 Years of experience in Insurance industry and preferences in Agency channel. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.